Patient Reviews
Patient Reviews
Our talented team at West End Aesthetics is excited to treat patients with diverse aesthetic concerns and goals in Sylva, NC. Our practice has the joy of getting positive feedback from patients, both in-office and online, who have witnessed our top-notch care firsthand. We encourage our current and future patients to read over our testimonials and look forward to the results you can achieve by putting your faith in the hands of our staff.
"The staff is AMAZING and Randi has the eye to help you achieve the look have been dreaming about. I can’t recommend West End Aesthetics enough!!"
"Randi and I spent a couple of days unloading airplanes full of supplies for our mountain people in need. That 80 degree heat makes it hard to stay hydrated...I was definitely feeling bad as was our little sassy leader. We went for some IV hydration after work one evening and it was amazing. Thank you Randi and Jess for hooking us up, we are thankful that y'all took care of us❤️"
"Randi did a great job with my lip filler, explained the entire process and what to expect. I also got a hydrafacial by Cheyenne and she is also awesome and explained the entire process. I felt so pampered! Cannot wait to go back."
"Had the best experience!!! Randi is the only person i’ll ever let touch my lips, I have been a total of 3 rimes and each time Randi and her staff is so sweet, they make you feel so comfortable and make sure to explain and answer any questions you have! If you’re thinking about making the appointment don't hesitate and go for it!! You will have no regrets! <3"
"Go book your appointment NOW!!! You won’t regret it, Randi and her team is amazing and will have you feeling so comfortable and obsessed with your results. 🤍"
"They are very professional and do the most amazing job. I will be recommending them to everyone I know. I’m a very satisfied client. I’ll be coming back for years to come. Thank you."
"I am beyond happy & so lucky to have found such an amazing place for all my aesthetics needs. Randi & her entire staff is the absolute best in everything they do & have to offer. My face looks great, refreshed & I could not be happier! Randi has the best & most gentle hands when it came to my injectables. I am terrified of needles and with her it’s was breeze. She definitely knows what she is doing & you will be amazed by your results. Facility is clean, welcoming, & the girls are fabulous ❤️ I highly recommend West End Aesthetics. Thank you for bringing my confidence back"
"Randi and Cheyenne are very knowledgeable and service oriented. My micro needling experience was great and I’ve scheduled another. I highly recommend West End Aesthetics."
"West End Aesthetics is awesome! Randi took the time to listen to my concerns and gave me just the results I was looking for with my tox. I also get IV fluids when feeling crummy or to boost my immune system before I travel. I’ve never been stuck more than once. Very professional and will continue to go back!"
"Decided to make a last minute appointment with Randi based on the great reviews. It was my first time getting filler and she was very thorough in her explanation and her liveliness was welcoming. She made me feel very comfortable and I barely even bruised. Highly recommend! She’s wonderful!"
"I came in for a chemical peel. Randi and Cheyanne made the whole experience wonderful. They listened to all of my skincare concerns and developed a plan with me to help see desired results. Thank you both so much!"
"Randi and Cheyenne are consummate professionals, take the time to explain all procedures and options without pressuring you to purchase. Their training shows in the results!!! Highly recommend."
"Randi and Cheyenne are amazing. They make you feel part of their family, and Randi is very honest, informative, and skilled in the procedures that would work best for you."
"Great place! The staff are amazing and are so friendly! Overall was a great experience, definitely recommend!"
"Had the best experience!! I got 1/2 syringe of lip filler and a lip flip. My lips look amazing and it’s only been 2 days I’m obsessed with them and can’t stop staring at them. They were super nice and very helpful answering all my questions, can’t wait to go back for my second appointment"
"Amazing. I’ve known Randi a few years, and this is her calling. Not only did I feel at ease, but totally confident in her skills. She let me know upfront what can be achieved realistically, but didn’t force anything on me. I appreciated that. Randi has also incorporated a membership program that no one else locally has to offer. If you are someone that regularly gets tox/fillers, this is the route to go. Trust me. Thank you West End Aesthetics- I foresee your business doing very very well. Kristyn Holland"
"I brought my son in for IV hydration after he was super sick the week before. He had a track meet the upcoming weekend and needed to be at his best, physically. Cheyenne was so awesome and made him so comfortable. She was very helpful in describing the process and suggesting what type of hydration would be best for him. The staff were friendly and the facility was very clean. And he did feel much better after! Thank you, ladies!"
"I had a most relaxing massage with Kelly today! She was perfect in pressure and listened to my concerns and addressed them perfectly. Just the right amount on of firmness. I will definitely be back!!"
"They are the best!!"
"Amazing. I’ve known Randy a few years, and this is her calling. Not only did I feel at ease, but totally confident in her skills. She let me know upfront what can be achieved realistically, but didn’t force anything on me. I appreciated that. Randy has also incorporated a membership program that no one else locally has to offer. If you are someone that regularly gets tox/fillers, this is the route to go. Trust me. Thank you West End Aesthetics- I foresee your business doing very very well. Kristyn Holland"
"I love Westend aesthetics! It’s so nice to have this establishment in our small mountain town! Services with Randi are such a treat she is so knowledgeable and always personalizes treatments to fit your needs and expectations. She truly is the best injector I have ever encountered!"
"I had the lash lift and tint, and brow tint done. Kelly did an amazing job! The process was surprisingly relaxing, and she explained each step as she carried it out. I’m in love with my results, and definitely recommend her services."
"I had my first appointment at West End Aesthetics today. It was terrific. Randi made me feel very comfortable and informed about my appointment which involved a B-12 injection. We discussed the different services/procedures that West End will offer in great detail. I Look forward to my next appointment (already scheduled). I highly recommend West End and look forward to enjoying the services offered!!!"
"Everything about my experience here was beyond amazing! The communication prior to my appointment was helpful, upon arrival I was warmly greeted and taken back to begin going over the product I would be getting. All of my questions were answered and I was given all of the information on recovery. I have had injections at several places but Randi was by far the BEST! She took her time and made sure I was comfortable and getting the product exactly where I needed it. I am obsessed with my results and can’t wait to go back! You don’t want to miss out on their amazing services!"
"Absolutely love the staff!! I would highly recommend any service they offer! Simply the best"
"Adorable business with a very clean, safe, friendly atmosphere! Randi and other staff members are welcoming and professional! Will DEFINITELY be returning and highly recommend!"
"This place is great and I highly recommend Randi and team for any esthetician needs. Randi was extremely nice, knowledgeable and skillful. I actually made an appointment for follow on services and can’t wait to try an IV drip. High recommendation. Thank you, Randi and team!!!"
"I happened to see a friend's fb post about how great the IV vita infusions are & thought that I would give it a try. That was 7 months ago & now I see Cheyenne a couple of times a month for infusions! I have autoimmune issues & since starting the drips my energy has increased & I haven't been sick or had a flare in the past 6 months. I HIGHLY recommend giving it a try! B/c of my AI issues I've always been afraid to even think about any kind of wrinkle relaxer, but after getting to know Randi & the time that she took to explain the process we very slowly began trying botox. Randi is so knowledgeable & patient & I felt safe trying a little at a time. I've had no side effects, look less tired & younger & it has even helped with some of my headaches! Randi & Cheyenne are awesome! Don't hesitate to go see them & trust in their expert knowledge!"
"In all my years of training injectors, I have never seen an injector so impressive as Randi. Her attention to detail, skill, and confidence while injecting are unmatched. She is a joy to be around, and her care for her patients is top notch! ❤️ Patients here are lucky to be under the care of this highly skilled and passionate team."
"I have gotten Botox, wrinkle fillers, as well as lip fillers here. They were all better than I’ve gotten previously. Randi is very skilled at blocking the right nerves, movements, and wrinkles! She listens closely to what you want, explains what she’s going to do, and makes sure you’re on the same page. I would 100% recommend her services to my friends that want to look gorgeous!"
"Randi is exceptionally skilled at getting the results I want. She makes sure to tell me what she’s going to do and helps me through any tougher parts with distracting devices. My lip filler looks “natural,” but better! And when I asked her to make sure my forehead and eyes don’t wrinkle, she made my wishes happen. Isn’t that what we’re all looking for?"
"Randi and Cheyenne are amazing. The service provided made me feel like I was their #1 client. Love them and I will be rebooking again and again."
"Professional, and welcoming! Everything is perfect here. I've gotten a few drops and they are life changing. Run and make an appointment you will not be disappointed!"
"Great people"
"Randi KILLED my lips and botox. The salon is beautiful, it's fun, and the environment immediately relaxes you. You can tell she is knowledgeable about the products and procedures. I'll never go anywhere else."
"Had my lips done today and had an amazing experience! I was a little nervous, but they look amazing ! Will definitely be going back!!!"
"Had my lips done today and had an amazing experience! I was a little nervous, but they look amazing ! Will definitely be going back!!!"
"It was my first time doing Botox so I wasn’t sure what to expect. Randi was really hospitable and explained the whole process from start to finish. She made me feel really comfortable with everything, and I will for sure be continuing to get services at West End Aesthetics. Wonderful addition to downtown Sylva!"
"Randi and her team are SO welcoming and talented - I came to them after trying botox previously at another provider, Randi was my injector and I got Xeomin - I can't stress how impressed I am! She is so talented and took time to make sure we got all the ares of concern - within 3 days my Xeomin kicked in, I'm 2 weeks out and my forehead looks flawless! I can't live without it now lol! I will be back - highly recommend!"
"I am new to the Botox journey and I am so very thankful I chose Randi. She and Cheyenne are so friendly and put me at ease. Randi is amazing and so very thorough explaining what she’s doing and the after care. I plan on continuing my journey with her! If you’re considering Botox, do yourself a favor and go see Randi."
"I had the best experience with Randi today. She did my Botox and explained everything about it and what was in it. She was kind and made me feel pretty. She also did my MICC shot and I didn’t even feel it. I can’t wait for the energy to kick in! I also had some light therapy which was much needed for my skin. It’s absolutely beautiful inside the business and extremely clean. I am looking forward to my next appointment."
"It was my first facial and very relaxing. I will definitely be back!"
"West End Aesthetics is the BEST! Randi was very informative, answered all my questions and had my IV going in no time!! Already scheduled my appointment for next month! :)"
"Great first experience! Scheduled my next appointment before I left! The IV hydration is pretty great!"
"Had a great first experience with the IV hydration. The atmosphere was inviting and comfortable. I already booked my next appointment so I would definitely recommend giving them a try!"
"Absolutely loved my facial!! A relaxing and rejuvenating way to give yourself an hour of some self love."